What homeowners actually ask their installer

What do homeowners ask about most?

Most questions are not about broken systems. They are about bills, apps and peace of mind. Homeowners want to know their investment is working and who to call when something looks odd.

• Why is my bill higher this month?
• Is my system working right now?
• What does this warning in the app mean?
• Is this covered by my warranty?
• Should I add a battery?

How does Gadi answer in the installer's name?

Gadi answers on the channels homeowners already use, such as text, WhatsApp, email and phone, and always in the installer's voice. Each answer draws on the system's own data and history, so it is specific to that home.

When does a person step in?

When a question needs judgment, such as a complaint, a sale or an unusual fault, Gadi hands it to the right person on the team with the full history attached.

Homeowners do not want a chatbot. They want their installer, any time.